Conclusions of How Email works

Conclusions of how email works

• E-mail, unlike postal or "snail mail" can be delivered at any time.
• Incoming mail can be immediately printed, saved to disk, replied to, forwarded or deleted.
• Outgoing messages can be carefully composed, delivered instantly, and even sent at a specific time.
• An E-mail message can be delivered at any time, without long distance charges.
• Messages can be sent out to dozens or even thousands of people at once.
• Messages will not be lost until you delete them.
• handy when you are rushed you can easily ask someone to do it for you without having to risk security measures.
• relatively easy to use, most people find it straight forward.

Firstly, the advantages are;

• email is effective in providing quick answers to yes and no, type questions. eg. Do you do international delivery?
• Email is effective in finding the right person in an organisation or company to answer your question.
• Email is good to make appointments for busy people.
• Email can distribute information quickly to many people for the time it takes to email one person.

The disadvantages are;

• Email can become timeconsuming for answering complicated questions and misunderstandings can arise because cultural differences in the interpretation of certain words.
• The telephone, is much better for providing detailed answers or if you feel that the question is not absolutely clear.
• Email can compromise the security of an organisation because sensitive information can be easily distributed accidently or deliberately.
• Email should be entrusted to well trained and trusted staff members.
• Email can become impersonal or misunderstood.